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Alchemy Help Desk

Manage user support requests

Author:	Alchemy Lab
Author's Site:	www.alchemy-lab.com/?c=archive
Support:	submit@alchemy-lab.com
Size:	929KB
License:	Free
Rating:
Download:	Download Alchemy Help Desk

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More Info:

Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.

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