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Dial Engine Pro
does not have GUI, command line dialing, speakerphone, multiple calling cards, audio notification, dials from any document, dials without modem, redials on busy, accepts dialing requests from other apps, auto disconnect & hang up.
LBE Desktop Helpdesk
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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